GigNet
Essential
Up to
150Mbps
$449 MXN/month
Installation fee $1,200 MXN
Ideal for:
- Small homes or 1 person
- Social media and apps
- Occasional video calls
Internet for your home
Residential fiber optic internet in Cancun and the Riviera Maya
The fiber optic foundation your home needs to stay connected.
Your connected life
Fast, reliable home internet in Cancun and the Riviera Maya
Whether you stream your favorite movies and shows, game online, work from home or just browse, we have the perfect plan for you with ultra-fast fiber optic speeds.
- Unlimited internet, no hidden fees
- Fast, hassle-free installation
- A local support team ready to help
Internet plans
Choose the right plan for you
Unlimited internet, no hidden fees and fast installation. Every plan includes local support.
GigNet
Plus
$599 MXN/month
Installation fee $1,200 MXN
Ideal for:
- Families of 2 to 4
- HD streaming
- Remote work and online classes
GigNet
Pro
Up to
500Mbps
$999 MXN/month
Installation fee $1,200 MXN
Ideal for:
- 4K streaming
- Video conferencing
- Working online
GigNet
Premium
Up to
1Gbps
$1,599 MXN/month
Installation fee $1,200 MXN
Ideal for:
- Power users and gamers
- Online gaming and streaming
- Heavy downloading
*Speeds subject to coverage and technical availability. Restrictions apply. Prices in Mexican pesos (MXN), VAT included.
Video
Best Fiber Optic Home Internet in Cancun & Riviera Maya
Live the true connection at home. 🏠💻 Whether you are working remotely, gaming online, video calling, or streaming in 4K, GigNet is your best ally in the Mexican Caribbean. Connect with what you love most and share your best moments instantly with our fiber optic network.
Watch on YouTubeMesh Wi-Fi technology
What is Mesh Wi-Fi and why do you need it?
Mesh Wi-Fi is a system of multiple nodes that work as a single network to eliminate "dead zones" and deliver a fast, steady connection throughout your home.
Seamless coverage end to end
The nodes sync up to extend one uninterrupted network across your home: office, bedrooms or backyard.
Fast, stable connection
Each node picks the best path for your data, no matter how many devices are connected.
Smart management
From an app: monitor devices, pause the connection, set schedules and apply parental controls.
| Feature | Mesh Wi-Fi system | Traditional extender |
|---|---|---|
| Same network name? | Yes, no drop-offs | No, you have to switch as you move |
| Connection quality | Fast, strong and stable | Loses speed and is unstable |
| Setup | Simple and intuitive | Requires manual configuration |
| Technology | Smart: finds the best path | Basic: just repeats the signal |
Is it right for you? Yes, if your home is large or has several floors, has walls that block the signal, has dead spots, or has lots of connected devices.
Coverage
Is GigNet available at your home?
We have 280 miles (450 km) of fiber optics from Costa Mujeres to Tulum. Search for your city, neighborhood or residential development.
- Cancún
- Isla Mujeres
- Puerto Morelos
- Playa del Carmen
- Puerto Aventuras
- Chemuyil
- Tulum
We have answers
Frequently asked questions
Where do you have coverage?
We have a fiber optic network in Cancun, Isla Mujeres, Puerto Morelos, Playa del Carmen, Puerto Aventuras, Chemuyil and Tulum, plus more than 100 residential developments. Type your neighborhood or development in the coverage checker, or share your location on WhatsApp and an advisor will confirm it.
How do I sign up?
Choose your plan, fill out the sign-up form or message us on WhatsApp. An advisor will confirm coverage at your address, schedule the installation and explain the documents you need.
How long does installation take?
Our installation process is fast and hassle-free. Once coverage is confirmed, the advisor will offer you a date and time based on technician availability in your area.
Do the plans have a data cap?
No. All of our home internet plans are unlimited, with no data caps or hidden fees.
Can I change my plan?
Yes. You can request a plan change to a higher or lower speed by contacting our team on WhatsApp or by phone.
Is the speed symmetrical?
Dedicated business internet links are symmetrical (same upload and download speed). For home plans, an advisor can confirm the upload speed of each plan.
Can't find your answer?
Bring the best internet to your home
Leave us your details and an advisor will confirm coverage at your address and schedule your installation.