About Us
We solve your connectivity challenges by becoming your trusted partner.
Who we are
A new standard in connectivity for the Mexican Caribbean
GigNet is a digital infrastructure company setting a new international standard for broadband, internet and Wi-Fi connectivity in the Mexican Caribbean. We deployed a premium, redundant network of 450 kilometers (280 miles) of fiber optics from Costa Mujeres to Cancun and Tulum, one of the fastest-growing tourist destinations in the world.
Our services include dedicated internet access of up to 10 Gigabit per property and seamless roaming Wi-Fi, both as managed services, plus video, voice and security solutions from a single provider. Our sales office and Network Operations Center (NOC) are located in the heart of Cancun's business district.

Social responsibility
Elevating connectivity, enriching communities
Our mission isn't just about digital connections; it's about connecting with people.
Education and health
We support educational programs, local hospitals and nonprofit organizations.
Community and sports
We light up sports fields, sponsor young athletes and help preserve cultural heritage.
Silicon Maya
We bring Wi-Fi and broadband to underserved communities to boost education, health and jobs.
Careers
Power your future with us
At GigNet we foster growth, collaboration and innovation. We offer career opportunities with a focus on internal promotion, on a team that drives the digital transformation of the region.
- Shared values and a customer-first focus
- Collaboration, diversity and inclusion
- Career growth and training

Testimonials
What our customers are saying
«Honestly, the service we received from GigNet was incredible and people noticed. Several guests told me they were impressed that so many people could be connected at the same time. This is the first time in 10 years that we have had excellent internet connectivity.»
Manolo CalvoDirector, El Rey Polo Club
«We are very happy with the quality of service and the professionalism we have received from GigNet. The benefits of premium internet and the services GigNet provides have exceeded our expectations, and our TripAdvisor rating reflects our guests' satisfaction.»
Karel CuevasIT Director, Ventura Entertainment
«It has been a pleasure working with the GigNet team, and their service has proven to be very reliable. From the very beginning, during installation, GigNet delivered more than we expected. The team is very supportive and has a positive, problem-solving attitude.»
Carlos GonzálezSystems Manager, Ventura Park